Terms of service
Last updated: September 7, 2026
OVERVIEW
Welcome to Y2K Preloved Store - Pakistan. The terms “we,” “us,” and “our” refer to Y2K Preloved Store - Pakistan.
Y2K Preloved Store - Pakistan operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced in these Terms (collectively, the “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as product information, orders, shipping, warranties, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your jurisdiction, or that you are using the Services with the involvement and consent of a parent or legal guardian where permitted by applicable law.
To use certain Services, including purchasing products, you may be asked to provide information such as your name, email address, billing information, payment information, shipping address, and phone number.
You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity associated with your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate information, photographs, descriptions, measurements, and representations of our products.
However, colors and product appearance may differ from how they appear on your screen due to your device, display settings, lighting, and other factors.
Because many of our products may be preloved, vintage, second-hand, or previously owned, minor signs of wear, variations, imperfections, and differences in condition may exist unless otherwise specifically stated in the product description.
We encourage you to carefully review the product description, photographs, measurements, size information, and condition details before placing an order.
We do not guarantee that a product will meet your personal expectations, fit preferences, or appear exactly as it does on your screen.
Product descriptions, prices, availability, and other information may be changed or updated at any time without notice.
We reserve the right to discontinue products or limit quantities available for purchase.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase the products in your order.
We reserve the right to accept, decline, cancel, or limit any order at our discretion, including where a product is unavailable, incorrectly priced, incorrectly described, or where we suspect fraudulent or unauthorized activity.
Your order is accepted when we confirm the order and receive or authorize payment.
Please carefully review your order before submitting it. Once an order has been accepted and entered into processing or shipping, we may be unable to accommodate cancellation or modification requests.
If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided with your order.
Returns and Exchanges
All orders are final once shipped. We do not accept returns or exchanges after an order has been shipped.
We do not accept returns or exchanges due to change of mind, incorrect size selection, incorrect color/style selection, fit preferences, or other reasons unrelated to an item being damaged, defective, or incorrectly supplied.
Any exceptions are handled solely in accordance with our Return & Exchange Policy.
If you receive an item that is damaged, defective, or materially different from the item you ordered, please contact us as soon as possible after delivery so we can review the issue.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice.
The price charged for a product will be the price displayed at the time you place your order and will be reflected in your order confirmation, subject to correction of obvious errors.
Unless otherwise stated, prices may not include applicable shipping charges, taxes, customs duties, or other charges imposed by authorities or delivery providers.
You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store.
You are responsible for ensuring that the payment method you use is authorized for your use and that sufficient funds or credit are available to complete the transaction.
If payment cannot be processed or is reversed, we may cancel the order or request an alternative payment method.
SECTION 5 - SHIPPING AND DELIVERY
We will make reasonable efforts to process and ship orders within the timeframes stated on our website or at checkout.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
We are not responsible for delays caused by shipping carriers, customs processing, incorrect or incomplete shipping information provided by the customer, weather, natural disasters, strikes, government actions, or other circumstances beyond our reasonable control.
Once an order has been handed over to the shipping carrier, delays caused by the carrier are outside our direct control.
Customers are responsible for providing accurate shipping information. If an order cannot be delivered because the customer provided incorrect or incomplete information, additional shipping charges may apply.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to our trademarks, brand name, text, displays, images, graphics, product photographs, product descriptions, reviews, videos, audio, designs, and the selection and arrangement of these materials, are owned by Y2K Preloved Store - Pakistan, its affiliates, licensors, or other respective owners and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials from our Services without our prior written permission, except where permitted by applicable law.
Our name, logos, product names, designs, and slogans may constitute trademarks of Y2K Preloved Store - Pakistan or their respective owners.
Shopify's name, logo, products, and services are trademarks of Shopify.
All other trademarks appearing on the Services belong to their respective owners.
SECTION 7 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services through our website.
These tools may be provided by third parties that we do not control, monitor, or direct.
Where such tools are made available, they are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
Your use of third-party tools is subject to the terms and conditions of the relevant third-party provider.
We may introduce new features, services, or tools in the future. Any such features or tools will also be subject to these Terms unless otherwise stated.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, services, applications, or other materials operated by third parties.
We are not responsible for the content, accuracy, privacy practices, security, availability, or policies of third-party websites or services.
If you choose to access third-party websites or services, you do so at your own risk.
Any transactions, products, services, or communications you have with third parties are between you and the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our store are transactions directly between you and Y2K Preloved Store - Pakistan.
Shopify is not responsible for the products sold by us or for the transactions between you and our store.
Your use of Shopify-powered features may also be subject to Shopify's own terms and policies.
SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and disclose personal information.
Because our Services are hosted and supported by Shopify, Shopify may also collect and process certain information in accordance with its own privacy policies.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
SECTION 11 - FEEDBACK AND REVIEWS
If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, feedback, reviews, photographs, proposals, plans, or other content (“Feedback”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in connection with operating, improving, and promoting our Services, subject to applicable law.
You represent that:
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You own or have the necessary rights to the Feedback you submit.
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Your Feedback does not violate the rights of any third party.
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Your Feedback does not contain unlawful, defamatory, abusive, obscene, threatening, or otherwise objectionable material.
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Your Feedback does not contain viruses, malware, or other harmful code.
We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we reasonably believe violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times, availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
Where permitted by applicable law, we may cancel or modify an order if an obvious error has occurred, including an incorrect price or product information.
If an order is cancelled because of an error, we will make reasonable efforts to notify you.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use the Services:
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For any unlawful, fraudulent, or malicious purpose.
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To violate applicable laws or regulations.
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To infringe or violate our intellectual property rights or the rights of others.
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To harass, abuse, threaten, defame, or harm our employees, customers, or other persons.
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To provide false, misleading, or fraudulent information.
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To impersonate another person or entity.
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To interfere with the operation or security of the Services.
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To transmit viruses, malware, or other harmful code.
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To spam, phish, pharm, or engage in other deceptive practices.
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To collect personal information about other users without authorization.
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To scrape, copy, extract, or systematically collect content from our Services without our prior written permission.
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To bypass or interfere with security or access-control measures.
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To use automated systems to access the Services in a manner that violates applicable law or our reasonable technical restrictions.
We reserve the right to suspend or terminate access to the Services where we reasonably believe that a user has violated these Terms or applicable law.
SECTION 14 - AGENTS AND AUTOMATED ACCESS
An “Agent” means software or a service that takes autonomous or semi-autonomous actions on behalf of a person or entity.
Agents may not access, use, or interact with our Services in a manner that violates these Terms, applicable law, or our technical restrictions.
We may restrict or block automated access to our Services where reasonably necessary to protect our website, customers, business, content, or systems.
Agents must not misrepresent themselves, circumvent security measures, bypass CAPTCHAs, or otherwise interfere with measures designed to protect our Services.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, abusive, unlawful, or harmful activity.
Termination will not affect rights or obligations that arose before termination.
Any provisions that by their nature should survive termination will continue to apply after termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.
We do not guarantee that the Services will always be uninterrupted, timely, secure, accurate, complete, or error-free.
We do not guarantee that products will meet your personal expectations or preferences.
Nothing in these Terms excludes or limits any warranty, guarantee, consumer protection right, or other legal right that cannot lawfully be excluded or limited under applicable law.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Y2K Preloved Store - Pakistan, its owners, employees, affiliates, contractors, service providers, licensors, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products purchased through the Services.
This includes, where permitted by law, loss of profits, revenue, savings, data, business opportunities, or other similar losses.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
SECTION 18 - INDEMNIFICATION
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Y2K Preloved Store - Pakistan, its owners, employees, affiliates, contractors, service providers, licensors, and partners from claims, losses, damages, liabilities, and reasonable expenses arising from:
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Your violation of these Terms.
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Your violation of applicable law or the rights of another person.
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Your misuse of the Services.
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Your fraudulent or unauthorized activity.
This provision applies only to the extent permitted by applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
These Terms, together with our Privacy Policy, Return & Exchange Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of our Services.
These Terms supersede any prior or contemporaneous agreements, communications, or proposals concerning your use of the Services, except where otherwise required by applicable law.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
We may assign or transfer our rights and obligations under these Terms in connection with a business transfer, merger, sale, restructuring, or other legitimate business transaction.
SECTION 22 - GOVERNING LAW
These Terms are governed by the applicable laws of the Islamic Republic of Pakistan, subject to any mandatory consumer protection or other applicable laws that cannot legally be excluded.
Subject to applicable law, disputes relating to these Terms or your use of the Services will be subject to the jurisdiction of the courts having appropriate jurisdiction in Karachi, Sindh, Pakistan.
SECTION 23 - HEADINGS
The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the meaning of any provision.
SECTION 24 - CHANGES TO THESE TERMS
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting the revised version on our website.
We will update the “Last updated” date when material changes are made.
Your continued use of or access to the Services after revised Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Y2K Preloved Store - Pakistan
Email: y2k.preloved.kt@gmail.com
Address: AQ Super Market, Bahria Town Karachi, Karachi 75340, Pakistan